Tag: Customer experience
Google, KPMG team up for GDPR compliance, customer experience
NEWSBYTE Professional services firm KPMG has teamed up with Google to create new products targeted at improving customer experience and helping with GDPR compliance.
As...
Billund Airport invests in IoT system to improve passenger experience
Billund Airport, Denmark, has installed a passenger flow system from Danish IoT company Blip Systems to improve the airport experience for commuters and holidaymakers.
Previously,...
Nuance aims to tackle consumer chatbot concerns
Just one in three consumers feel comfortable using artificially intelligent chatbots, according to a survey from research company Ask Your Target Market.
Chatbots are computer...
Intelligent hand-dryer collects bathroom-break data
Drying your hands after a bathroom break may never be the same again. A new smart product, the AdDryer from Savortex, promises to blast users with advertisements,...
IoT will revolutionise customer experience, says report
Customer experience solutions specialist Genesys has released a report exploring the role connected technology plays in businesses throughout the Asia-Pacific region.
The 2016 IoT-Enabled Customer Experience...